Refund Policy: Exchanges Only
At BeautyQt, we prioritize your satisfaction with every purchase. While we do not offer refunds, we provide exchange options under the following conditions:
Eligibility For Exchange:
-Exchanges are accepted within 24 hours from the date of purchase.
-The item(s) must be unused, in their original condition, and with the original packaging intact.
-Proof of purchase, such as the order confirmation email or receipt, is required for all exchange requests.
Exchange Procedure:
-To initiate an exchange, please contact our customer support team at [contact email/phone number] within the specified timeframe.
-Provide details of the item(s) you wish to exchange and the reason for the exchange.
-Our team will guide you through the exchange process and assist in selecting a replacement product of equal or lesser value.
Exchange Options:
-You may choose a replacement product from our inventory, subject to availability.
-If the replacement product has a higher value, you will be required to pay the price difference.
-If the replacement product has a lower value, we will issue a store credit for the price difference, which can be used towards future purchases.
Return Shipping:
-Customers are responsible for the cost of return shipping for exchanges, unless the return is due to an error on our part or a defective product.
-We recommend using a trackable shipping service and retaining proof of postage for your records.
Exceptions:
-Certain products, such as personalized or customized items, may not be eligible for exchange unless they are defective or damaged upon arrival.
-Items purchased during promotional sales or clearance events may be subject to different exchange terms, as indicated at the time of purchase.
Final Decision:
-All exchange requests are subject to approval by our customer support team.
-We reserve the right to refuse exchanges that do not meet our eligibility criteria or violate our terms and conditions.
By placing an order with BeautyQt, you agree to adhere to the terms of our refund policy as outlined above.
Should you have any inquiries or require assistance regarding our exchange process, please feel free to contact us. We're committed to assisting you throughout the exchange process.
Thank you for choosing BeautyQt for your shopping needs!
BeautyQt
[+977 9808451205]
